![]() ![]() It went away when the industry was deregulated in 1978.Īirlines don't want to bring it back, Leocha said. More: Southwest flights to Hawaii: 12 things travelers need to knowĪllegiant generally doesn't put passengers on other airlines after it cancels a flight but will, on rare occasions, provide vouchers that can be used on another airline if the canceled flight was not rescheduled, spokeswoman Hilarie Grey said.Ĭonsumer groups including Travelers United have been arguing for the return of the so-called reciprocity rule, which allowed for easy passenger transfer between airlines in the case of flight cancellations and delays. More: No bag fees, no problem: Southwest Airlines takes in $642 million in other fees in 2018 "While we don’t have interline agreements, we absolutely put our guests on other airlines if our guest solutions team believes the situation warrants it and we are not able to reaccommodate on Spirit within a reasonable time,'' Spirit spokesman Derek Dombrowski said.įrontier spokesman Jonathan Freed said travelers whose flights are canceled due to circumstances in Frontier's control sometimes receive a voucher for travel on another airline or a rental car, depending on the circumstances. An email from the airline directs them to a website where they can rebook on another airline, or the airline's customer service agents can handle the rebooking, Freed said. Those carriers say they will put travelers on other airlines as needed, especially when the flight cancellation was the airline's fault, such as a mechanical issue, but policies vary by airline. Discount carriers Frontier, Spirit and Allegiant don't interline. ![]() Southwest isn't the only carrier that doesn't have interline agreements. "They've got so many flights that they normally can move people,'' he said. Charlie Leocha, chairman of consumer group Travelers United, said the lack of interlining is not usually a problem for Southwest passengers because the nation's largest domestic carrier has frequent flights on most routes. ![]()
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